Refund policy

Refund & Return Policy

We want you to be satisfied with your purchase. If you are not completely satisfied with your order, please contact us regarding a return or refund.

Returns

We accept eligible returns within 30 days of delivery.

To be eligible for a return:

  • The item must be unused and in its original condition.
  • The item should be returned with its original packaging, where applicable.
  • Proof of purchase may be required.

Perfume Products

For hygiene and product-safety reasons, opened, used, sprayed, or altered perfume products may not be eligible for return unless the item arrived damaged, defective, or incorrect.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with:

  • Your order number
  • Photos of the item
  • Photos of the packaging

We will review the issue and provide an appropriate solution.

Refunds

Once an approved return is received and inspected, we will notify you about the status of your refund.

Approved refunds will be issued to the original payment method. Processing time may vary depending on your payment provider or financial institution.

Return Shipping

Unless the item is damaged, defective, or incorrectly shipped, return shipping costs may be the customer's responsibility.

Contact

For return or refund questions, please contact us through our store's contact page or customer support email.